Frequently Asked Questions

Answers to the most frequently asked questions we receive covering general inquiries, customer service information, and responses to technical questions. If you don’t find the answer you’re looking for, feel free to contact your regional sales representative or call 888-975-3343.

GENERAL QUESTIONS

What is Sportsfield Specialties?

Since 1998, Sportsfield Specialties, Inc. has been the innovative leader in the manufacture and sale of sports construction equipment for high school, college, and professional levels of competition. With over 30 patents awarded for their game-changing designs, Sportsfield is integral to moving the sports construction and venue renovation industries forward. Our commitment to client-centered service, strategic partnerships, and building world-class equipment give customers the highest level of confidence that their facility will look great and function efficiently using Sportsfield equipment.

Sportsfield’s motto is Excellence from Design to Installation and from first contact, our sales team is ready to help you select the best solutions for your unique facility. At Sportsfield, our in-house engineers are integral to finding custom solutions that address regional elements such as wind load and soil conditions. We don’t stop there! We’re also committed to certified excellence and work with 3rd party testing agencies to ensure products like our Ultra Cross® Knotless Netting and Zone® Outdoor Wall Pads function at the top of their game.

Whether you’re about to start a large-scale sports construction project or are looking to add new equipment to an existing field, Sportsfield provides a one-stop for all your sports venue needs.

What is the physical address for Sportsfield Specialties?
What are your regular business hours?

Monday – Friday, 8am – 5pm EST.

Sales and customer service hours may vary depending on their region. For more details, please contact your regional sales representative.

We are closed for the following holidays: New Years Day, Good Friday, Memorial Day, Independence Day, Labor Day, Thanksgiving (and the Friday after), Christmas Eve and Christmas Day.

What are your shipping & receiving hours?

Our shipping and receiving department is open from 6:00 am – 2:30 pm

Where do I go to deliver goods at Sportsfield Specialties?

New York:

Downloadable map coming soon…

North Carolina:

Downloadable map coming soon…

What Sportsfield Specialties products are patented?

Sportsfield Specialties has over 30 patented products

How do I request a quote on the website?

Visit our product pages and click on their red “Add a Quote” buttons. The products you choose will be added to a list on the “Request a Quote” page. When you’re ready, click on the quote basket on the top right corner of the website and fill out the form. Make sure you choose the right division and region before clicking submit. If you encounter troubles with this feature, please request a quote through our sales contact forms or call us at 888-975-3343.

CUSTOMER SERVICE QUESTIONS

Which division do I contact for a quote?

Sports Construction Sales:  Our Sports Construction Sales Division serves architects, engineers, design consultants, and contractors.

Direct Sales: Our Direct Sales Division serves sports teams, schools, municipalities, and end users.

Can I order custom equipment?

Yes. Sportsfield Specialties offers a wide variety of standard products, but some facilities still require specialized equipment. You can contact your regional sales representative to inquire about a custom solution. If we are unable to find an in-house solution, we will reach out to our vast network of vendors to seek the product you’re looking for.

What are the current lead times for orders?

Lead times vary depending on the product and time of year. Typically, it takes up to two weeks for a product to be shipped but may take longer during the busier summer months.

Also, please note, that customized orders, poly board benches, dugouts, filming towers, and tension netting systems will have longer lead times. For the most up-to-date lead times, please contact your regional sales representative.

What are the current lead times for stamped / engineered drawings?

5-15 business days after submittal approval, which is based on the size and complexity of the project scope.

Does Sportsfield Specialties offer "turn-key" services?

Yes. Some of our equipment requires professional installation and custom adjustments. Our team is here to help facilitate orders, design and manufacture equipment, and coordinate installation with experienced contractors from our nationwide network to provide you with Excellence from Design to Installation.

What is the Keystone Purchasing Network ID # for Sportsfield Specialties?

All Sportsfield Specialties equipment is available via contract #KPN-202001-02. Keystone Purchasing Network (KPN) is a cooperative purchasing program that serves educational, local government, and non-profit organizations nationwide. Contracts are competitively bid so there is no need to duplicate the bid process. Eligible schools and agencies can join KPN at no cost and no obligation to purchase.

Visit our Keystone Purchasing Network page for more information.

TECHNICAL QUESTIONS

Chain link fence backstops provide a durable and economical safety barrier for ballparks with smaller backstops (less than 20’ high). However, chain link fencing is prone to rust and distortion from impact over the span of its life. Also, the chain link obstructs the view for spectators because of the wide gauge of the metal.

Backstop netting, on the other hand, provides a secure lower profile protective barrier that can be more affordable, minimally obstructs the view, and looks professional. Additionally, backstop netting systems can be customized to fit unique venues and designed for broad coverage that spans down the foul line and up to 60’ high. Using our premium Ultra Cross® netting product increases the benefits by providing 95% see-through visibility and exceptional durability, certified through 3rd party testing. Learn more about our new easy-to-install backstop netting systems with integrated wall padding here.

What makes Ultra Cross® protective netting the best?

Ultra Cross® Netting is manufactured with Dyneema®, which is considered the world’s strongest fiber. It is used in making products like bulletproof vests and air cargo nets. Because the fiber is so strong, less material is needed to create the twine. Additionally, Ultra Cross® netting is configured with a braided intersect instead of a knot, which minimizes visible material. The unique intersection eliminates 30-60% strength loss experienced by knotted synthetic fibers. The final product is a low-profile 1.2mm net that does not compromise on strength and durability and provides 95% see-through visibility. Additionally, less material means less weight and that means less stress on your system. This is why Ultra Cross® is the preferred protective netting solution for MLB and MiLB clubs!

How can I guarantee that my safety netting system will withstand my climate conditions?

Sportsfield Specialties netting systems are designed by our in-house engineers based on the practical use, weather, and geological conditions of the installation location. Stamped drawings are available (and required in some applications) to guarantee your system will withstand local conditions. Additionally, Sportsfield offers StormGuard® Multi-Sport Netting Systems, a patented break-away technology designed to prevent extreme weather failures.

What is the best way to safely move soccer goals?

Sportsfield Specialties offers several types of mobility kits for soccer goals. The newest innovation, the Levered Soccer Goal Wheel Kit, is an external system that allows users to conveniently raise and lower their Sportsfield soccer goals using a removable levered handle. In the raised position, the swivel wheels provide effortless maneuverability in any direction with large 8” hard rubber wheels and 9” ground clearance. The wheel kits can remain in place in the up position during play or can be easily removed and stored to prevent unauthorized use. A second option is our SGMobile® integrated wheel kit. This mobility solution includes retractable plastic roller wheels embedded in the front of the goal frame and a mobility handle for ease of transporting. A third popular option is our soccer goal with an integrated skiddable base designed to slide along turf – Not only is there no lifting, but the fully integrated skiddable base is extremely durable, requires little maintenance, and minimizes damage to your turf when dragged.

What is the difference between internal and external tennis post winder?

In an external wind tennis system, the cable and cranking mechanism are on the outside of the post. Alternately, with an internal winder, the tennis net cable is fed into an enclosed mechanism, giving it a more professional aesthetic.

What is Padel?

Padel, also known as Padel Tennis, is the worlds fastest growing racket sport that is usually played in doubles on a padel court system

The padel court systems by Sportsfield Specialties incorporate everything needed for installation.