We've got the answers to all your sports construction equipment frequently asked questions. Read through the following list of questions and answers. If you didn't find the answer you were looking for, contact your regional sales representative or give us a call at 888-975-3343.
GENERAL
What are your regular business hours?
Our New York and North Carolina offices are open Monday through Friday from 8am to 5pm EST. Sales and Customer Service hours may vary determined by region. Sportsfield Specialties is closed the following holidays: New Years Day, Good Friday, Memorial Day, Independence Day, Labor Day, Thanksgiving, and the Friday after, Christmas Eve and Day.
Do you have career opportunities at Sportsfield Specialties?
As our company grows, we are often looking for new team members. Visit our Employment Page for current job postings.
CUSTOMER SERVICE
How do I request a quote or purchase equipment at Sportsfield Specialties?
Visit our Contact Page to determine whether you are a Sports Construction, Direct or Padding Dealer customer. Click the appropriate icon to establish who your regional sales representative is. Quotes and purchases will be managed by your regional sales team. Sportsfield Specialties accepts purchase orders (with agreed upon terms) and all major credit cards. Also, you can call 888-975-3343 to be connected with a regional sales rep.
Do you manufacture your own equipment?
Yes! Sportsfield Specialties manufactures almost all the equipment featured on its website. Since 1998, we have been committed to game-changing designs and currently have 30 patents for our innovations. The company’s New York headquarters is home a state-of-the-art design engineer studio and 180,000 square foot manufacturing campus focused on fabricating metal products such as football goal posts, netting system poles, modular dugouts, and much more. The 60,000 square foot facility in North Carolina manufactures soft goods like protective padding products, windscreen, and sewn netting for equipment and safety barriers.
Can I order custom equipment?
Yes. Sportsfield Specialties offers a wide variety of standard products, but some facilities still require specialized equipment. You can contact your regional sales manager to inquire about a custom solution. If we are unable to find an in-house resolution, we will reach out to our vast network of vendors to seek the product your organization is looking for.
Where can I access color charts for vinyl products, painted and powder coated items, and siding?
Color charts can be accessed by following this link to downloadable PDF's.
What is the best format to submit artwork for custom digital printing and where should I send the file?
Vector files (.ai,.pdf and .eps) are preferred for most projects. While our graphics department is very flexible and can accept almost any file type, Vector files will produce the fastest turnaround. When submitting, please use high resolution raster or vector graphics, otherwise we cannot guarantee the print resolution will meet your qualifications. We will do our best to inform you of any potential issues. Find more information about artwork submission guidelines here. Artwork can be submitted directly to your regional sales manager or by completing an Artwork Submission form.
What are the lead times for orders?
Lead times vary depending on the product and time of year. Typically, it takes up to two weeks for a product to be shipped but may take longer during the busier summer months. Also, please note, customized orders, polyboard benches, dugouts, filming towers, and tension netting systems will have longer lead times of approximately 4-8 weeks.
What is the lead time for stamped/engineered drawings?
5-15 business days after submittal approval, which is based on the size and complexity of the project scope
Do you offer ''turn-key'' services?
Yes. Some of our equipment requires professional installation and custom adjustments. Our team is here to help facilitate orders, design and manufacture equipment, and coordinate installation with experienced contractors from our nation-wide network to provide you with Excellence from Design to Installation.
What is Sportsfield Specialties’ Keystone Purchasing Network (KPN) number?
All Sportsfield Specialties equipment is available via contract #KPN-202001-02. Keystone Purchasing Network (KPN) is a cooperative purchasing program that serves educational, local government, and non-profit organizations nationwide. Contracts are competitively bid so there is no need to duplicate the bid process. Eligible schools and agencies can join KPN at no cost and no obligation to purchase.
TECHNICAL
What are the differences between backstop netting and chain link fence backstops?
Chain link fence backstops provide a durable and economical safety barrier for ballparks with smaller backstops (less than 20’ high). However, chain link fencing is prone to rusting and distortion from impact over the span of its life. Also, chain link obstructs the view for spectators because of the wide gauge of the metal.
Backstop netting, on the other hand, provides a secure lower profile protective barrier that can be more affordable, minimally obstructs the view, and looks professional. Additionally, backstop netting systems can be customized to fit unique venues and designed for broad coverage that spans down the foul line and up to 60’ high. Using our premium Ultra Cross® netting product increases the benefits by providing 95% see-through visibility and exceptional durability, certified through 3rd party testing. Learn more about our new easy-to-install backstop netting systems with integrated wall padding here.
What makes Ultra Cross® Protective Netting the best?
Ultra Cross® Netting is manufactured with Dyneema®, which is considered the world’s strongest fiber. It is used in making products like bullet proof vests and air cargo nets. Because the fiber is so strong, less material is needed to create the twine. Additionally, Ultra Cross® netting is configured with a braided intersect instead of a knot, which minimizes visible material. The unique intersection eliminates 30-60% strength loss experienced by knotted synthetic fibers. The final product is a low-profile 1.2mm net that does not compromise on strength and durability and provides 95% see-through visibility. Additionally, less material means less weight and that means less stress on your system. This is why Ultra Cross® is the preferred protective netting solution for MLB and MiLB clubs!
How can I guarantee that my safety netting system will withstand my climate conditions?
Sportsfield Specialties netting systems are designed by our in-house engineers based on the practical use, weather and geological conditions of the installation location. Stamped drawings are available (and required in some applications) to guarantee your system will withstand local conditions. Additionally, Sportsfield offers StormGuard® Multi-Sport Netting Systems, a patented break-away technology designed to prevent extreme weather failures. Click the link to learn more about StromGuard® netting.
What is the best way to safely move soccer goals?
Sportsfield Specialties sells three types of mobility kits for soccer goals. The most economical is an external wheel kit, which includes four exterior wheels affixed to the field goals with downward rotating brackets. This allows the goal to be lifted off the ground and easily moved. A second option is our SGMobile® integrated wheel kit. This model includes retractable plastic roller wheels embedded in the front of the goal frame and a mobility handle for ease of transporting. A third popular option is our soccer goal with an integrated skiddable base designed to slide along turf – Not only is there no lifting, but the fully integrated skiddable base is extremely durable, requires little maintenance, and minimizes damage to your turf when dragged.
What is the difference between an internal and external tennis post winder?
In an external wind tennis system, the cable and cranking mechanism are on the outside of the post. Alternately, with an internal winder, the tennis net cable is fed into an enclosed mechanism, giving it a more professional aesthetic.